These Terms & Conditions ("Terms") govern purchases of products and services from LOCKED Graphics ("LOCKED Graphics," "we," "us," or "our"). By placing an order, submitting payment, or using our services, you ("Client," "you," or "your") acknowledge that you have read, understood, and agreed to these Terms.
01 Services
LOCKED Graphics provides custom sports graphic design and related creative services, including but not limited to commitment graphics, offer and recruiting graphics, statistics graphics, custom graphics, jersey swaps, ripped jersey swaps, intro and hype videos, commitment statements, image enhancement, printed posters, and other custom digital or physical products.
Digital products are delivered electronically unless otherwise stated. Physical products, such as posters or prints, are shipped to the delivery address provided by the Client.
The exact products and services included in an order are determined by the selections made by the Client during the ordering and checkout process.
Physical products may vary slightly from digital previews due to differences in printing, materials, display calibration, cropping, manufacturing, and color reproduction.
The Client is responsible for selecting the correct product type, size, frame option, and shipping information before checkout. LOCKED Graphics is not responsible for shipping delays caused by carriers or circumstances outside our reasonable control.
If a physical product arrives damaged, defective, or materially different from the ordered product, the Client should contact LOCKED Graphics promptly at lostphotography2024@gmail.com and provide photographs or other reasonable evidence of the issue so the order can be reviewed. Any rights provided by applicable consumer law remain unaffected.
02 Payment
Full payment is required before any work begins unless otherwise agreed to by LOCKED Graphics. An order is not considered confirmed until payment has been successfully received.
Prices are displayed during the ordering process and may vary depending on the selected graphic, package, add-ons, print options, delivery speed, and other customizations.
LOCKED Graphics reserves the right to change prices for future orders at any time. Price changes will not affect orders that have already been paid for and accepted.
03 Refunds & Cancellations
Because LOCKED Graphics provides customized products and services created specifically for each Client, refunds are limited. If LOCKED Graphics is unable to complete an accepted order because of an issue on our end, the Client may be eligible for a full or partial refund depending on the portion of the order that could not be completed.
Once creative work has begun, orders generally cannot be canceled or refunded. Completed and delivered custom digital work is non-refundable except where otherwise required by applicable law.
Refunds generally will not be issued solely because of a change of mind, failure to use the completed design, preference for a different concept after work has begun, incorrect information supplied by the Client, a third party's reaction to the design, or the recruiting, exposure, engagement, or social-media results of the design.
LOCKED Graphics reserves the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, abusive conduct, illegal requests, intellectual-property concerns, or an inability to complete the requested work. If LOCKED Graphics cancels a paid order before work begins, the amount paid for the canceled services will generally be refunded. If work has already begun, any refund will depend on the circumstances and applicable law.
Nothing in these Terms is intended to waive or limit any rights or remedies that cannot legally be waived under applicable law.
04 Revisions
Revisions are not automatically included unless specifically stated as part of the purchased product or package. When revisions are offered, they must remain reasonably within the scope of the original order.
Requests involving a substantially different concept, new design direction, replacement of major assets, or additional work may require an additional fee. Any additional fee will be communicated before the additional work is completed.
Once the Client approves a design, LOCKED Graphics is not responsible for errors that were present and reasonably visible at the time of approval.
05 Client Responsibilities
The Client is responsible for providing accurate and complete information necessary to complete the order. This may include names, jersey numbers, school names, commitments, offers, statistics, photographs, logos, colors, social media information, and other requested information.
LOCKED Graphics is not responsible for errors resulting from inaccurate, misspelled, incomplete, or outdated information provided by the Client. The Client is responsible for reviewing all information submitted with the order before completing the purchase.
When submitting photographs, logos, graphics, or other materials, the Client represents that they have the right or appropriate permission to provide those materials to LOCKED Graphics for use in fulfilling the requested order.
If the Client submits materials depicting another person, including an athlete, the Client represents that they have appropriate authority or permission to request the intended use where such permission is legally required. LOCKED Graphics reserves the right to refuse or discontinue a project when there is a reasonable concern regarding unauthorized use of a photograph, identity, logo, trademark, or other protected material.
By placing an order, the Client agrees that communications relating to the order may be conducted electronically, including through email, text message, social media, or the LOCKED Graphics website where applicable. The Client is responsible for providing accurate contact information and monitoring communications necessary to complete the order.
06 Turnaround Times
Standard digital orders are generally completed within 1–3 days, unless otherwise stated. Rush delivery options may be available for an additional fee.
Turnaround times are estimates and may be affected by factors including project complexity, current workload, missing information or images, Client response time, requested changes or revisions, technical issues, or circumstances outside our reasonable control.
Rush delivery refers to the targeted completion timeframe for the creative service and does not guarantee a particular time of day unless specifically agreed upon. Delays caused by missing information, unavailable assets, or delayed Client communication are not the responsibility of LOCKED Graphics.
If the Client purchases rush delivery, LOCKED Graphics will prioritize the order according to the delivery option selected during checkout. The rush fee applies to expedited creative production.
If LOCKED Graphics cannot meet a purchased rush timeframe for reasons within our reasonable control, we may refund the rush fee or provide another appropriate remedy. Delays caused by the Client, including missing photographs, incomplete information, delayed responses, or requested changes, may extend the delivery timeframe and do not automatically entitle the Client to a refund of the rush fee.
07 Intellectual Property & Usage Rights
Unless otherwise agreed to in writing, LOCKED Graphics retains copyright and ownership of original creative elements produced by LOCKED Graphics. Upon full payment, the Client receives a limited, non-exclusive license to use the final delivered design for personal and promotional purposes, including social media and personal athletic or recruiting promotion.
Unless written permission is provided by LOCKED Graphics, the Client may not resell the design as a standalone product, claim authorship of LOCKED Graphics' original creative work, license the design to third parties, redistribute editable or source files, or commercially reproduce the design as merchandise for sale. Any broader commercial usage rights must be agreed upon separately in writing.
Unless otherwise agreed to in writing, the Client grants LOCKED Graphics permission to display completed work for reasonable portfolio and promotional purposes, including on the LOCKED Graphics website and social-media accounts. This permission does not transfer ownership of Client-provided photographs or other third-party materials to LOCKED Graphics.
If a Client has a legitimate privacy or confidentiality concern regarding public display of a completed project, the Client may contact LOCKED Graphics at lostphotography2024@gmail.com to request that the work not be used for promotional purposes.
08 Third-Party Assets
Sports graphics may incorporate materials that LOCKED Graphics did not create or own, including photographs, school logos, team marks, uniforms, fonts, trademarks, and other third-party assets. Ownership of those materials remains with their respective owners.
LOCKED Graphics does not claim ownership of third-party intellectual property merely because it appears within a completed design. The inclusion of third-party material in a design does not grant either LOCKED Graphics or the Client ownership of that material or rights beyond those permitted by the applicable rights holder or applicable law.
Clients are responsible for obtaining any permissions or licenses required for their intended use of third-party materials.
09 Copyright & DMCA
LOCKED Graphics respects the intellectual property rights of others. If you believe that content displayed or made available by LOCKED Graphics infringes a copyright that you own or are authorized to enforce, you may submit a copyright infringement notice to:
Copyright Inquiries: lostphotography2024@gmail.com
A copyright infringement notice should substantially include:
- A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
- Identification of the copyrighted work claimed to have been infringed, or a representative list if multiple copyrighted works are involved.
- Identification of the allegedly infringing material and information reasonably sufficient for LOCKED Graphics to locate the material.
- Information reasonably sufficient for LOCKED Graphics to contact the complaining party, such as a mailing address, telephone number, and email address.
- A statement that the complaining party has a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement that the information provided in the notice is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the allegedly infringed right.
Upon receiving a substantially compliant copyright notice, LOCKED Graphics may investigate the claim and take appropriate action, which may include removing or disabling access to the disputed content. LOCKED Graphics reserves the right to remove or modify content when a legitimate copyright issue arises.
10 Limitation of Liability
To the fullest extent permitted by applicable law, LOCKED Graphics will not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or services, including loss of exposure, recruiting opportunities, social-media engagement, or other anticipated benefits.
Where liability cannot legally be excluded or limited, these Terms do not restrict any rights or remedies that applicable law does not permit us to waive.
11 Third-Party Platforms
LOCKED Graphics does not control third-party platforms or organizations, including Instagram, TikTok, X, recruiting platforms, schools, athletic programs, payment processors, shipping carriers, or other third-party services.
LOCKED Graphics does not guarantee that a completed design will result in increased social-media engagement, recruiting attention, scholarship opportunities, athletic offers, commitments, admission, athletic participation, or any other particular result.
LOCKED Graphics is not responsible for changes, restrictions, outages, account actions, or policies imposed by third-party platforms.
12 Governing Law
These Terms and transactions with LOCKED Graphics are governed by applicable law. To the extent a choice-of-law provision is appropriate and legally enforceable, these Terms are intended to be interpreted under the applicable laws of the Commonwealth of Puerto Rico and applicable federal laws of the United States.
Nothing in these Terms is intended to waive consumer protections or other rights that cannot legally be waived.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
13 Changes to These Terms
LOCKED Graphics reserves the right to update or modify these Terms from time to time. The version applicable to an order will generally be the version presented or made available when that order is placed, except where a change is required by law or otherwise lawfully applies.
The "Last Updated" date at the top of this page indicates when these Terms were most recently revised.
